How to return the goods?

FAQ & Help

Returing for Repleacemrnt and Refund

Returning for Replacement and Refund

Can the package returned ?

We accept the return in the following condition:

1.Wrong delivery, if you don't receive what you ordered, you can return the package
.
2.Receiving defective products.

Goods can be returned in no more than 15 days after you receive the products, and products must be unused with its original package.

How to Return ?

If you want to return the products to us, please read carefully and following the steps:

1.Please email us (shop@ritodental.com) with the following information:
* Your order number
* The products which you want to return
* Reason for returning.

2. We will reply you as soon as we get your email, and we will send you the shipping information.

3. Please send us the tracking number after you send the package.

NOTE：We DO NOT ACCEPT order returned before informing us.

Can you get your money back after returning the goods?

Yes, We will issue refund within 7 days after we receive the returned package.