FAQ & Help
Shipping Methods


Shipping Methods


Our Delivery


We had built up solid partnership with different shipping companies: FEDEX DHL, UPS, and EMS to provide professional worldwide door-to-door delivery.

Handling Time


Most of our items are available in stock, we can delivery the goods in the next working days after you confirm and pay your order. The handling time of some big machines or bigger order will take about 4-5 days.


Order Tracking


You will get a tracking number from us on your registered e-mail address as soon as the order is shipped.


What will I be charged for shipping?


Shipping cost are different with different shipping companies, you can see the estimated shipping cost when you check out. You can choose your favourite shipping company for delivery. Tips for saving shipping cost: The shipping cost is calculate by every 0.50KG. The cost of 0.20KG will be the same as 0.50KG. When you see your order is only 0.2KG, you can add something else, make it up to 0.40KG, you pay the same shipping cost and get more products.


How long will it take for my item to reach me?


Delivery time are much different with different shipping company. You can see the estimate delivery time when you shoose the shipping company.  Fedex/DHL normally takes about 2-5 days. EMS takes about 10-15 days. Post air mail takes about 15-20 days.


How can I track my shipment?


We ship your purchase before the end of the next business day after you have checked-out. We would send an e-mail with the tracking number so you can check the progress of your delivery at the carrier' website.


What should I do if my shipment never arrives?


Please allow up to 10 business days for your item to be delivered. If it still does not arrive, please reach us by clicking the "Contact Us" button on the website, We will get back to you as soon as we get your mail.


How do I ship items to a different address?


During our checkout process, please specify where you want your purchase shipped. It can be different from your credit card billing address. You may specify any ship-to address. For any new client who pay with Paypal/Credit Card, the shipping address must be the same address on your Paypal account.