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Return Policy

Return Policy


Warranty & Return

Please check carefully as soon as you receive the package. We will packed the products very well before shipping the package.

When the package arrive, please check firstly the packing situation. If the package is broken, wet or damaged, please demand the postman to write DEFECTIVE PACKAGE on the bill before you sign the bill. This help you to keep to the right for compensate from the transport company for the damaged products.
 
If you find any defective or damaged on the items you received, Please contact us send us the following information in your email.
* Your order number.
* Name of the defective items, and the problem of the items if you know.
* Photos of the damage items

We will reply you as soon as we get your mail in the nearest working day. We will try our best to solve the problem with you.
Notice
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1. Important Note!
   We are updating a new web store.
   www.dentalpart.com  
   Welcome clients register from our new online store. We have more new functions and bonus return from our new store. 

 Thank you very much!  


2. Please Caution About Scam Mail!!!
 
There are some scam cases around us. Such as the hacker hacked any e-mail of you or your contact. Then they will copy a very simliar e-mail account to cheat both side in the same time. They try all the way (telling many reasons) to change the banking information on the invoice and  push the buyer to pay to the NEW account (whatever with Western Union or bank transfer). 
 
Please contact us before doing anything, if you got e-mails asking you to transfer payment to a NEW account.
 
To avoid to be a victim:
1. Keep your E-mail Password save, DO NOT input your password to any link which you get from your e-mail.  
2. Call your supplier to confim if they are changing any banking infirmation for the deal.