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Custom & Tax

Custom & Tax

1. Rito Dental will not add any taxes, VAT, or other hidden charges to your order. Buyers pay what they see on the bill when they are checking out, i.e. goods subtotal + shipping cost.

2. In most countries, you have to pay taxes or duties on importing goods. Sometimes goods under a certain value, or in certain categories are tax free.

3. The rules are different in every country. For example to USA, the tax is free or very low tax will be charged. In Europea, the tax is about 24% of the value.
    Unfortunately, we do not know all the rules of every countries. But we will try our best to work with our clients if there are any problem in the customs.

4. Normally, We ship the goods by FedEx, UPS, TNT and DHL. They will contact you for the tax/duty when the package arrive or before the package arrive. Please follow the shipping company's instructions to pay the tax.

5. Please contact us if you have any special demand for the customs invoice. We will try our best to help you avoid or reduce the TAX.
1. Note about shipping!

Dear client,
Shipping is one of the important bridge between us and our clients. There were more or less delay in all the shipping ways because of the Covo-19 pandemic. We suggest that our client choose the faster shipping company for shipping, such as DHL/UPS/Fedex. Please caution to choose the Economic Air Mail shipping spicially for those orders which cost more than hundreds. It's difficult for us to track such package incase it lost when they are on the way. 
We wish you and your family healthy and keep away from the virus !!!

2. Please Caution About Scam Mail!!!
There are some scam cases around us. Such as the hacker hacked any e-mail of you or your contact. Then they will copy a very simliar e-mail account to cheat both side in the same time. They try all the way (telling many reasons) to change the banking information on the invoice and  push the buyer to pay to the NEW account (whatever with Western Union or bank transfer). 
Please contact us before doing anything, if you got e-mails asking you to transfer payment to a NEW account.
To avoid to be a victim:
1. Keep your E-mail Password save, DO NOT input your password to any link which you get from your e-mail.  
2. Call your supplier to confim if they are changing any banking infirmation for the deal.